Privacy Policy for Lightning Apps

Last Updated: September 12, 2024

At Lightning Apps ("we", "us", or "our"), we are committed to safeguarding your privacy. This Privacy Policy describes how we collect, use, and protect information from users of our software products, including our current application, Lightning Approve ("Services").

What this policy covers:

This Privacy Policy applies to information we collect when you use our Services, which include our applications, websites, and other related services. By using the Services, you agree to the collection and use of information in accordance with this policy.

Contacting Us

If you have any questions about this Privacy Policy or your data, please contact us at:

• Email: support@lightningapps.com

Information We Collect

Non-Personally Identifiable Information

We may collect non-personally identifiable information in order to:

• Improve our Services: We collect analytics data, such as usage metrics and product performance, to improve our features and user experience.
• Ensure Quality and Security: We monitor usage patterns to provide software updates, debug issues, and protect our users.
• Debug and Optimize Performance: Error logs and analytics help us fix bugs and optimize the Services for a smoother experience.

Personally Identifiable Information

We may collect personally identifiable information to:

• Provide and maintain our Services: For example, we collect user information when setting up an account, processing billing, or providing customer support.
• Protect our users and our platform: We use collected data to monitor for security issues, detect fraud, and ensure compliance with legal requirements.
• Communicate with you: We may send important updates, ask for feedback, or notify you of changes to your account. You can opt-out of non-essential communications at any time.

Data Processing for monday.com (Lightning Approve Only)

In order to operate Lightning Approve, we process the following data via monday.com OAuth scopes:

• me:read: Identifies the active user for approval actions.
• boards:read: Accesses relevant information for approval processes, such as assignees.
• boards:write: Modifies approval status in monday.com boards.
• users:read: Gathers a list of potential approvers.
• teams:read: Retrieves necessary team information for approvals.
• notifications:write: Sends approval status updates to relevant users.

No Personally Identifiable Information (PII) is stored.

Data Sharing

We do not sell or trade your personal information with third parties. Information may only be shared:

• With your consent: For example, when you opt-in to additional features or services.
• For legal purposes: We may disclose information to comply with legal requests, prevent fraud, or protect the safety of users.
• For business operations: Information may be shared with trusted service providers (such as hosting or payment processing) to support the operation of the Services.

Marketing Permission

By using any Lightning Apps product or service, you grant us permission to use your company name and logo in promotional materials. You may opt-out of this at any time by contacting us via our support channels.

Data Retention

We retain your information only for as long as necessary to provide the Services, comply with legal obligations, or resolve disputes. Data will be anonymized or deleted when no longer required for these purposes.

Security

We take the security of your information seriously. While no online service is entirely risk-free, we use industry-standard security practices to protect your data, including encryption and regular vulnerability assessments.

Your Privacy Rights

You have the right to request access to, correction of, or deletion of your personal data. You can exercise these rights by contacting us atsupport@lightningapps.com.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be communicated by updating the date at the top of this page. We encourage you to review this policy periodically.

This privacy policy ensures transparency around how we collect, store, and use your data while using Lightning Apps products and services.

For any inquiries, feel free to contact us at any time via the contact details provided above in the Contacting Us section.